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Terms of service

Please read the provisions and laws regarding the Terms of Use of the Puritybox.rs site carefully before you access the site (terms defined below). Using the site confirms that you fully agree with the stated terms. If the user does not accept the stated provisions and laws, and does not agree with the terms listed below, we direct you to leave, and not access or use our Internet store.


APPLICATION


These terms and conditions apply to the PurityBox Internet store, including all platforms, services, or other resources connected, distributed, or available via the puritybox.rs site. The site is managed by the company PurityBox d.o.o., which owns the site and participates in its operation.


REFUNDS


In the case of returning goods and refunding funds to a customer who previously paid with a payment card, partially or in full, regardless of the reason for the return, the company PurityBox d.o.o. is obligated to make the refund exclusively through VISA, EC/MC, and Maestro payment methods, which means that the bank will, at the seller's request, refund the funds to the card user's account.


PRODUCTS, CONTENTS, AND SPECIFICATIONS


All products and prices of products and services described or depicted on the site may be changed at any time without prior notice. Certain labels, measurements, and descriptions are approximate and are provided solely for a better understanding of the products. The management takes all necessary measures to accurately display all parts of our products, including applicable colors; however, the color you see on your screen depends on your computer screen, therefore we cannot guarantee that the computer will display colors accurately. The inclusion of certain products and services on the site at a particular time does not guarantee that these same products or services will be available at all times. It is your responsibility to determine and comply with all applicable local, state, and international laws (including minimum age requirements) regarding the possession, use, and sale of any item purchased on the site. By completing an order, you pledge that the product will be used only in a lawful manner.


SHIPPING LIMITATIONS


After an order execution command is issued, it will be sent to the address previously provided by the customer, as long as the delivery address complies with the shipping terms found on the site. All purchases from the site are made in accordance with the Delivery Contract. Consequently, the risk of loss and ownership of items purchased on the site transfers to the customer upon delivery of the items to the customer. The user/customer bears responsibility for any claims filed with carriers regarding damage and/or loss of the shipment after receiving it.


ACCURACY OF INFORMATION


We strive to ensure that the information on the site is complete, accurate, and current. Despite our efforts, information on the site may occasionally be inaccurate, incomplete, and outdated. We do not have complete control over the completeness, accuracy, or timeliness of any information on the site. For example, products listed on the site may be unavailable, may have different attributes than those stated, or may have a different price than the one listed on the site. Additionally, we may make changes to price and availability information without prior notice. Although it is our practice to confirm orders via email, the receipt of an order confirmation via email does not constitute our acceptance or confirmation of an offer to sell a product. We reserve the right to limit the order quantity for any product and/or to refuse service to any customer/user without prior notice. We may also require verification of information prior to the acceptance and/or delivery of any order.


USE OF THE SITE


Use of the site is personal, non-exclusive, undeniable, and must comply with these terms, provisions, and laws. The site's design, text, graphics, information, content, and other materials displayed or available through the site are protected by copyright, trademarks, and other laws, and may not be used except as permitted in the provisions and laws or with the written approval of the content owner. Parts of the pages may be copyrighted by the developers. You may not reproduce, publicly display, transmit, or otherwise use any information or materials displayed or available from the site for any public or commercial purpose, except in the case of limited backup copies. You may not create any derivative works of the site, decompile the original developer's work, or otherwise attempt to copy the source code, basic ideas, algorithms, structure, or organization of the site. By these provisions, you agree not to use and not to attempt to use any engine, software, tool, other device, or mechanism (including without limitation any type of web crawler or robot) to navigate, search, and/or download information from the site. Any unauthorized use of any information or materials displayed or available on the site may violate Copyright laws, trademark protection, Privacy and publicity laws, as well as other laws and regulations.


TRADEMARKS


Certain trademarks, names, or logos used or displayed on the site are registered and unregistered trademarks, trade names, and service marks of PurityBox d.o.o.. Other trademarks, trade names, and service marks used or displayed on the site are registered and unregistered trademarks, trade names, and service marks of their respective owners, including the developers or their respective affiliated companies. No content on the site should be construed as granting or implying any license or right to use any trademarks, trade names, service marks, or logos displayed on the puritybox.rs site without the written permission of PurityBox d.o.o..


LINKING TO THE SITE


Creating and posting any link from another website or application to any page on the puritybox.rs site without prior written permission is prohibited. Running and displaying information and materials from the puritybox.rs site on another website, even in a similar context, is prohibited without our prior written permission. Any permitted link on the site must comply with all applicable laws, rules, and regulations.


THIRD-PARTY LINKS


From time to time, the site may contain links to websites that are not owned by the puritybox.rs site, and which are managed or controlled by executives or their partners. All such links are provided solely as a convenience to you. When you use these pages, you leave the puritybox.rs site. Neither we nor any of our partners are responsible for any content, material, or other information available on any other website. Also, no one guarantees or makes any representations or warranties regarding any content, material, or other information available from any other website, or the results that you may obtain from other websites. If you decide to access any other website linked to the site, you do so entirely at your own risk.


INAPPROPRIATE MATERIAL


It is prohibited to post or transmit any unlawful, threatening, defamatory, libelous, pornographic, or vulgar material, or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to legal sanction, or otherwise violate any law. In addition to any legal articles arising from the law, if the employees of PurityBox d.o.o. determine, based on their own criteria, that a user has violated or is likely to violate the aforementioned prohibitions, we may take any action we deem necessary to prevent or remove the effects of such behavior, including removing the stated material from the site. We will fully cooperate with law enforcement authorities, a court order, or a subpoena requesting or directing us to disclose the identity of anyone posting such materials.


USER INFORMATION


Other than personal information, which is subject to the site's privacy rules, any material, information, suggestions, ideas, concepts, explanations, techniques, questions, comments, or other user communication transmitted or posted on the site in any manner is and will be considered non-confidential and non-proprietary. PurityBox d.o.o., as well as our partners or persons designated by our partners and us, may use some or all user communications for any purpose, including, without limitation, reproduction, transmission, disclosure, publication, broadcasting, development, manufacturing, and/or marketing in any manner for any commercial or non-commercial purposes. We may, but are not obligated to, monitor or review all user communication. We have no obligation to respond to any user communication or return it to the sender. Also, we will have no liability related to the content of such user communications, whether or not arising from copyright laws, or laws concerning defamation, privacy, inappropriate material, and other issues. We reserve the right to remove any or all user communications that include any material we deem inappropriate or unacceptable.


DISCLAIMER OF LIABILITY


You use the site at your own risk. All information and all content on the site are provided "as is," without any warranty of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. PurityBox d.o.o. and our associates do not guarantee the accuracy or completeness of the data, materials, and services presented on the site. Information on the site may be outdated, and our operators or other staff are not obligated to update the given information. The stated disclaimers do not apply to obligations otherwise prescribed by law, about which you can be informed from the Law. The warranty for products sold through the puritybox.rs site includes only the manufacturer's warranty, if such a warranty exists. All warranties listed on the site are covered by consumer protection laws, while all indirect and implied warranties and promises represent solely the stance of the manufacturer, for which reason PurityBox d.o.o. is not responsible for the products' compliance with those implied warranties. puritybox.rs disclaims all liability for product defects or failures, the effect that product usage leaves on the product, using the product in a manner for which it was not intended, modifying the product, incorrect product selection, or product non-compliance with standards of any kind. The PurityBox online store is not liable for any financial damage or injury that may arise from using products from the site, or for viruses that may infect the user's/buyer's computer after visiting the site or downloading material from the site. The site administrators, employees of PurityBox d.o.o., and our associates involved in the operation of the site shall in no event be liable for any direct or indirect damage, including lost profits, data loss, or business interruption, whether such consequences result from the use of the site, improper use of the site, or as a consequence of using the site or materials from the site. These limitations apply regardless of whether there is a warning on the site regarding possible consequences in the event of improper product use. These limitations do not apply to cases defined by law, about which users can be further informed by the law. By accepting these terms, users agree that in the event of problems arising from the use of the site, they will stop using the site. In the event of problems with the products and services offered through the site, by accepting these terms, users agree that manufacturers and suppliers are solely responsible for correcting any defects in accordance with the manufacturer's or supplier's warranty. In the event that users wish for a refund, they are obliged to adhere to the rules and instructions published in the corresponding section of the site.


PROTECTION OF CONFIDENTIAL TRANSACTION DATA


When entering payment card data, confidential information is transmitted via a public network in a protected (encrypted) form using the SSL protocol and PKI system, as currently the most advanced cryptographic technology. Data security during purchases is guaranteed by the payment card processor, so the complete billing process is conducted in a secure environment. At no time is the payment card data available to our system.


USER PRIVACY STATEMENT


On behalf of puritybox.rs, we pledge to protect the privacy of all our customers. We collect only the necessary, basic data about customers/users and data necessary for doing business and informing users in accordance with good business practices and for the purpose of providing quality service. We give customers a choice, including the option to decide whether or not they want to be removed from mailing lists used for marketing campaigns. All user/customer data is strictly kept and is available only to employees who require this data to perform their jobs. All employees of puritybox.rs (and business partners) are responsible for respecting privacy protection principles.

FURTHER CHANGES TO THESE TERMS: The terms stated here may be changed at any time by updating this text. The user is advised to visit this page from time to time to gain insight into the current terms. If it is directly stated elsewhere on the site that the terms listed here do not apply to certain products, communications, or rules, the mentioned terms will not apply. The company PurityBox d.o.o. reserves the right to change any aspect of the site without notice.

ACCOUNT TERMINATION ON THE SITE: The user may close their account on the site at any time, for any reason or no reason. Even in the event of account termination, the user is responsible for all their actions and orders up to the moment the account was closed.


PAYMENT


Payment in the internet store can be made in one of the following ways:

  1. By payment card (Visa, MasterCard, Maestro, American Express) - during the ordering process you will be automatically redirected to the Banca Intesa Beograd site, which processes cards on the Internet. After entering the required data, the bank checks your card and the availability of funds in the account. You will be notified of the payment status via email.

  2. Cash on delivery - payment is made at the time of product delivery.


CONVERSION STATEMENT


All payments will be made in the local currency of the Republic of Serbia – dinar (RSD). The middle exchange rate of the National Bank of Serbia is used for the informative display of prices in other currencies. The amount for which your payment card will be charged will be expressed in your local currency through conversion into it at the exchange rate used by card organizations, which cannot be known to us at the time of the transaction. As a result of this conversion, there is a possibility of a slight difference from the original price listed on our site. Thank you for your understanding.


REFUNDS


"In the case of returning goods and refunding funds to a customer who previously paid with a payment card, partially or in full, regardless of the reason for the return, PurityBox d.o.o. is obligated to make the refund exclusively through VISA, EC/MC, and Maestro payment methods, which means that the bank will, at the seller's request, refund the funds to the card user's account".


PURCHASE CONFIRMATION AND CONTRACT CONCLUSION


By confirming the order form, you have concluded a contract with PurityBox d.o.o. regarding the purchase of specific goods and committed to paying for them in the manner you selected when creating the order. The contracting party with whom you concluded the contract is: PurityBox d.o.o., Puškinova 15, 11000 Belgrade, Serbia Activity code: 4771 Registration number: 20987472 Tax Identification Number (PIB): 10837866 Web address: www.puritybox.rs Contact phone: 0114002634 Contact email: office@puritybox.net

By entering into this contractual relationship, you realize all consumer rights provided by the Consumer Protection Law, which include the right to out-of-court settlement of any potential dispute regarding the contract for the purchase of goods.