Shipping policy

Immediately upon delivery of the PB shipment, the buyer is obliged to check carefully:

- the packaging is damaged
- whether the shipment number on the package corresponds to the number given in the documentation. The buyer must immediately inform the courier if there is any damage to the packaging or the product. In case of damaged shipment the buyer must contact the Seller and provide details. In the case of poor quality or defective product, the customer is entitled to an immediate refund upon receipt of a photograph showing the defective product in the Seller's mail.

Delivery costs Serbia / 150 RSD shipment up to 3000 RSD value / free delivery for orders of 3000 RSD or more. Delivery time is 2-3 business days.

The deadline begins when PurityBox receives a payment into a checking account or when credit card authorization is granted. Orders payable on delivery are shipped the next day. The estimated delivery time may be longer than indicated if the ordered products are not currently available or you have received a confirmation of online shopping during the weekend or public holidays.